Buffer is an equal opportunity employer. We're united by Buffer's values, and we celebrate our unique differences. As a remote team, we’re lucky to be have the chance to add teammates from anywhere in the world!
We value creating a diverse and inclusive work environment and are actively working on building a culture where underrepresented groups can flourish. People from non-traditional backgrounds are especially invited to apply!
Buffer Reply is our social media engagement product. We make it simple for marketing and support teams to respond to social conversations — all in one team inbox. Buffer Reply has 192 customers and is currently generating $40,000 per month, around 2.4% of Buffer’s total revenue. It’s outpacing overall company growth, at around 8% per month right now, and is poised to become a major contributor to Buffer’s bottom line.
Reply’s existing PM recently became our Head of Design, which is great for Buffer overall, but leaves a gap. We need someone well-rounded and entrepreneurial to fill this role and keep the momentum going for this new Buffer product.
We’re looking for an experienced Product Manager to take a key leadership role in a relatively early product within the Buffer multi-product bundle. Key to this role is being somewhat of a generalist with enough design, engineering or research experience to dig in and contribute in a hands-on way alongside setting vision, prioritization and project management. Being successful in this role will require a level of comfort and ability to make product decisions without full data. A key accountability of this role will be the growth of revenue and customer-base, and innovation of the Buffer Reply product.
In this role you will report to the Chief Customer Officer who oversees Product Operations. Day to day you’ll work with Engineers, an Engineering Manager, and a Product Designer. You’ll also work closely with the CEO, Head of Design, our Customer Research Lead, and our Data team.
Clear communication, transparency, open-mindedness, empathy and patience are just a few of Buffer's cultural values. We are looking for a person who understands this culture and will thrive within a team of people passionate about self-improvement, honesty and openness. Here's a guide on how we strive to communicate with customers.
Working at Buffer is collaborative and positive thanks to our core values. We try to be “No Ego Doers” who are aware of our assumptions, and joining us means you'll work together with the team in order to test and confirm our ideas. In our career framework, we choose to focus on the journey, the growth and evolution that is a career.
We hope that you're excited by the possibilities that come with working at Buffer! In addition to our unique culture, we also offer these fun perks and benefits.
💻 Technology: Get hooked up with a laptop to do your best work + $500 to set up your home office.
🎼 Learning & development stipend: We offer a small stipend for any course or training they'd like to do + conference stipends!
🤒 Health insurance: We offer health insurance for all of our team members, international or US based.
💰 Salary: Our salary formula adjusts to your cost of living and experience. For this role, the range is $97,000 to $129,000 USD per year.
🏝 Work remotely: Live and work from wherever you feel happiest.
📈 Stock options: Joining the Buffer journey means you can choose to own part of the company.
⛺️ Unlimited time off: We encourage you to take three weeks off per year at the very least!
✈️ Retreats: Join us on annual international company retreats! Our most recent retreat was in Singapore.
📚 Free books (and a Kindle Paperwhite): All you can read, no questions asked.
🍼 Family Leave: If your family grows during your time at Buffer, we recommend taking 3 months of family leave, regardless of when you joined.
Buffer is a fully distributed team, which means that we’re spread across the planet. We have Bufferoos in 15 countries, 11 timezones and 42 cities around the world to build a great culture and product. You'll work where you're happiest and most productive, in the place that helps you to become the person you wish to be.
Here's our tentative transparent hiring timeline:
Oct 24 - Nov 19: Apply to join the team!
Nov 19 - 26 : We'll spend time reviewing applications
Nov 26 - Dec 21: Follow-up interviews with the team